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Introduction & Collection of Information
Last Updated: August 5, 2025
Protech Security Services Ltd. (“Protech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our policies, procedures, and practices regarding the collection, use, disclosure, and safeguarding of your personal information when you visit our website (protechsecure.ca), utilize our services, or communicate with us.
By using our website and services, you consent to the terms described herein. If you disagree with any part of this Privacy Policy, you must discontinue use immediately.
Collection of Personal Information
Information You Provide
We collect personal information that you voluntarily provide when:
Filling out contact forms, employment applications, or inquiries.
Requesting proposals or quotations.
Subscribing to newsletters or marketing communications.
This information may include your full name, email address, phone number, address, company details, job title, and any other relevant details provided in communications or applications.
Information Automatically Collected
When accessing our website, we automatically collect certain technical data such as:
IP address and geographic location.
Browser type, device type, and operating system.
Usage data, including pages visited, visit duration, and site interactions.
We utilize cookies and analytics tools to collect and analyze this information.
Use, Disclosure & Security of Information
Use of Personal Information
We use your personal information to:
Provide and improve our security services.
Respond to inquiries and communicate effectively.
Send service updates, proposals, or marketing materials (you may opt-out at any time).
Recruit and hire qualified personnel.
Analyze website performance and user experience.
Comply with applicable laws and regulations.
Disclosure of Personal Information
We may disclose your personal information under specific circumstances:
To employees, contractors, or trusted third-party service providers necessary for business operations.
If required by law, court orders, subpoenas, or regulatory requirements.
To investigate, prevent, or act on illegal activities, fraud, threats to safety, or violation of our Terms of Service.
During business transactions, such as mergers, acquisitions, or asset sales, with proper notice and confidentiality measures.
Security and Safeguarding Your Information
Protech takes reasonable measures, including physical, administrative, and technical safeguards, to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use secure servers, encryption technologies, and access restrictions to ensure the confidentiality and integrity of your data.
However, please be advised that no method of data transmission over the internet is completely secure. We cannot guarantee absolute security, and you acknowledge this risk by using our website.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze usage patterns.
Session Cookies: Temporary, deleted when you close your browser.
Persistent Cookies: Stored on your device until expired or deleted, allowing us to recognize you upon return.
Analytics Cookies: For tracking visitor behavior, site traffic, and improving website functionality.
You can manage cookie preferences through your browser settings. Note that disabling cookies may limit certain website features.
User Rights & Legal Compliance
Third-Party Links
Our website may contain links to third-party websites, products, or services not operated or controlled by Protech. We have no responsibility for their privacy practices, content, or policies. Please review the privacy policies of these third-party entities before engaging or providing personal information.
Retention of Information
We retain personal information only as long as necessary for fulfilling the purposes outlined in this policy or as required by law. Information no longer required is securely destroyed or anonymized.
Your Privacy Rights
You have the right to:
Access, correct, or update your personal information.
Request deletion of personal data, unless retention is required by law.
Withdraw consent for data processing at any time.
Opt-out of marketing communications.
To exercise these rights, contact us at info@protechsecure.ca.
International Data Transfers
Your personal information may be transferred, processed, or stored outside of your jurisdiction, including to countries with different data protection standards. We take necessary measures to protect your data in compliance with applicable laws, ensuring it remains secure and confidential.
Compliance with Privacy Laws (Canada)
Protech complies with Canadian federal and provincial privacy laws, including:
Personal Information Protection and Electronic Documents Act (PIPEDA).
British Columbia’s Personal Information Protection Act (PIPA).
We ensure all privacy practices align with these legal standards and maintain transparency in handling your personal data.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of collecting personal data from a minor without parental consent, we will take immediate steps to delete such information.
Updates, Governing Law & Liability
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted prominently on our website, and we encourage you to review this policy periodically. Continued use following updates constitutes acceptance of changes.
Governing Law and Jurisdiction
This Privacy Policy is governed by and interpreted under the laws of the Province of British Columbia and the laws of Canada applicable therein. Any dispute or claim arising from this policy shall be subject to the exclusive jurisdiction of courts located in British Columbia.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact our privacy officer:
Protech Security Services Ltd.
Attention: Privacy Officer
📧 Email: info@protechsecure.ca
📞 Phone: 604-359-5421
Limitation of Liability and Legal Recourse (Fine Print)
To the fullest extent permitted by applicable law, Protech Security Services Ltd., its affiliates, officers, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages, losses, claims, or liabilities whatsoever arising from your use of this website, any related services, or your reliance on any information contained herein.
By using this website or engaging with our services, you expressly agree that you shall not commence or participate in any legal proceeding, claim, action, arbitration, or lawsuit against Protech Security Services Ltd., its officers, employees, agents, or affiliates for any matter, cause, or consequence related to your use of this website or our services. If you are dissatisfied with the website, your sole remedy is to discontinue its use.
All content and services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or availability. Protech does not guarantee that the website will function uninterrupted or error-free, nor that any defects will be corrected.
By continuing to use this website, you further agree to indemnify and hold harmless Protech Security Services Ltd. from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including legal fees) arising out of or in connection with your access to or use of the website, breach of these terms, or violation of any law or rights of a third party.
This waiver and limitation of liability shall apply to the maximum extent permitted by the laws of British Columbia and Canada, and does not limit any rights that cannot lawfully be excluded under applicable statutes.
Fine Print
By accessing this website or using our services, you expressly waive any right to initiate or participate in any class action, collective, or representative proceeding against Protech Security Services Ltd. Any dispute, claim, or controversy arising out of or relating to your use of this website or services shall be resolved solely through individual arbitration or mediation, in accordance with the laws of British Columbia. If any provision of this disclaimer is found to be unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.